Temporary fix for Friends Requests issue

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Permalink Reply by Blue Lady Studios on August 10, 2007 at 9:32am

I checked in IE and found that I did not have the issue any longer. It appears to be only an issue with Firefox(for me). It worked just fine til last night and I hope it will work again as it is very frustrating to switch to IE. I use Firefox for 99.5% of what I do online because they have nicer features.

Thanks for looking into this so quickly! The site is quite nice!

Kimberly

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Permalink Reply by IndieAdmin on August 10, 2007 at 9:36am

Hi Kimberly, thanks for the update!

Curiously enough I had the reverse situation: worked in Firefox, did not work in IE.

This is definitely an issue with the network as a whole. I suspect that Ning (the network that Indiepublic runs on) may have made some changes "under the hood" last night that are responsible for this problem. I will keep you posted!

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Permalink Reply by Jenna on August 10, 2007 at 10:20am

I too use Firefox 99.5% of the time. I was also experiencing the same issues discussed. I cleared my cache and now it's working fine. Thanks for the advice!! :)

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Permalink Reply by Brandi on August 10, 2007 at 10:06am

I had restarted my computer last night, and it didn't work. I just cleared the cache, and that did work - still, that's a bit strange, isn't it?

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Permalink Reply by IndieAdmin on August 10, 2007 at 10:09am

Yes, it definitely is, Brandi! Right now I am leaning towards the cache solution being the stronger of the two, as restarting your computer does not necessarily clear your browser cache.

Thanks for letting me know--this information is like gold!

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Permalink Reply by Kim Geiser aka persimmonsgal on August 10, 2007 at 10:30am

I will try thanks!!!

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Permalink Reply by MissEvilKitty on August 10, 2007 at 11:23am

i am waiting on my temp files to delete geez i have tons of them...:( I hope this works for me :)

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Permalink Reply by IndieAdmin on August 10, 2007 at 11:25am

I hope so too -- thanks for giving this a try!

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Permalink Reply by Liz on August 10, 2007 at 11:37am

Yep, clearing the cache worked on firefox for me too. Super!! Thanks for the info!!!

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Permalink Reply by IndieAdmin on August 10, 2007 at 11:38am

Phew! Thanks for letting me know, Liz! =)

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Permalink Reply by Blue Lady Studios on August 10, 2007 at 12:47pm

When you say clear the cache, do you mean getting rid of the cookie(I went in and deleted just the indiepublic cookie). I have done this several times and it still will not work in firefox for me. Or do I have to delete every cookie I have because deleting all my cookies will be a major headache for me when I try to login to a variety of places.

Or is clearing the cache something totally different from cookies?

Something else I discovered though, editing feature doesn't work in firefox, I had to switch over to IE to edit this post. Hmmm. Guess Ning doesn't care much for Firefox.

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Permalink Reply by IndieAdmin on August 10, 2007 at 12:53pm

Hi! Nope -- you don't need to delete your cookies. Cache and cookies are different things, but Firefox has a somewhat convoluted way of deleting them so here's how you can do it:

1. Go to your Tools menu.
2. Select Options.
3. Click on the "Privacy" tab.
4. Under "Private Data", click "Settings".
5. You should see a list of checkboxes. ONLY check "cache". Make sure the other ones are unchecked (unless you want to delete them, but it's not necessary).
6. Click "OK".
7. Now click the "Clear Now" button.

Give that a try and let me know if that works. Thanks for your patience! =)

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